Since the Covid-19 pandemic breakout, the phenomenon of remote work has grown quickly, and it is crucial to look at how members of virtual teams cooperate. Therefore, the purpose of this study was to particularly examine team member compliance in a digital, virtual environment. In contrast to members of structured non-virtual teams, we predicted that members of structured virtual teams would demonstrate lower levels of compliance. We looked at the effect of virtual team characteristics on team members’ adherence to directives in order to test this hypothesis. In our study, 150 participants received instructions on how to complete a task in either a virtual or physical team environment. The main result of this study, which was contrary to our expectations, showed that virtual team members displayed a higher level of directive compliance than non-virtual team members. This discrepancy might be due, at least in part, to the formality variable that was more significant in the virtual environment. The findings of this study contribute to the body of knowledge on virtual teams and may improve virtual team leaders’ capacity to manage their teams well.

Author(s) Details:

Daphna Shwartz-Asher,
Tel-Hai College, Israel.

Niv Ahituv,
Israel and Peres Academic Center, Tel Aviv University, Israel.

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Keywords: Virtual teams, social norms, team member compliance, digital environment, communication

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